Monitor the creditworthiness of their customers, present and future
Wednesday, April 20, 2011
Lactose Intolerance-stats
Have you thought about the list of and if customers today know your credit rating? may have in his paper-bill a time bomb that is about to explode and that can even make your business falter or fade.
tell you briefly a true and very personal experience. My wife practices medicine in private. Primarily serves patients from major medical insurance in our area, as Igualatorio Medical Asisa DKV etc. The patient points to her and receives a monthly fee they will attend or not attend. For their dedication every day with patients, could not or did not fall in the account review these inscriptions and their updated status. I warned him that should control this theme as he did not, I tried to help. Through the computer you got your lists of patients of various healthcare companies, and forced him to search each time a patient (new or old) went to his office. The surprise was great to start appearing patients who had been targeted and then left with another professional, but who came to his office (knowingly or unknowingly), and others who thought they were targeted with it for years but not really they were and to come the first time thanks to the query found listings etc status., etc. So with control over the database gradually will update the portfolio of patients. The same happened to the collection system visits: over the years, found that visits not charged because they were lost in the bureaucratic jungle.
Draw your conclusions for your business. It has many regular customers, acquaintances, which sells a long time. They were good customers, but maybe your credit is deteriorating and you do not know and do not take precautions: a tsunami is stalking your company and you will catch him incapable of reaction. Conclusion: the best an annoyance and at worst they can be ahead of even your business.
Periodically check that their customers are what they seem. It has tools for it. Get to know them. Use them. It is doing business survival
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